As far as i know i have not got any cooldowns for like months. The last ban i got was 12 hour ban recently like 20 days back. and that was because of fault on your end (https://talk.sostronk.com/t/about-the-griefing-ban/39405). This thing was sorted out by your support. he acknowledged the mistake.
Now i started to play PLAY as i joined the sever i got blue screen and could not get back in time.
M ok with cooldown as i understand its automated n stuff. but y a 12 hour. it should be 30 min max.
now i have to play at some other server.
If u people can do something, please do.