Sostronk pug ban

I was searching sos pug and I found match I accept then tried to join the server and suddenly couldnt join and got this msg in my console Error getting avatar image: playerID(203767125), iIndex(65535) I tried and tried and tried and then I got sos ban for 24 hours I could join steam servers but when I tried to join sostronk server it gave that error please look into this matter and remove my ban!!! please