SoStronk App not running


#1

my sostronk app keeps crashing it doesnt even go to the login page. It says:- “sostronk app has stopped working” .It used to work flawlessly before :confused: Its been lik this for a week now tried re installing multiple times no solution help ?
This is the problem report in windows :-
Problem Event Name: BEX
Application Name: SoStronk.exe
Application Version: 0.0.0.0
Application Timestamp: 573af597
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008


#2

Hmm, some crash logs should help here. Download and run http://dl.sostronk.com/usermode_dumps.reg . Once that is done, start SoStronk and when it crashes you should see a crash dump file in C:\Dump, zip it and share with support@sostronk.com using your favorite online tool (Google Drive, Dropbox etc)


#3

same problem sstonk not working sending the log to the email please check thanks.


#4

@HAZARD1 the update today had some issues. However as the app is not able to auto update, you need to reinstall and it will be fixed.


#5

how to delete that once its in the registry?


#6

If you see the .reg file it inserts values in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps. Just delete that key.