Server Problem We Cannot Connect To Server


#1

@admin we cannot connect to the server. Insidious Vs KZBoyz


#2

We had been waiting for 16 mins but the server is not up yet


#3

connect 52.220.154.165:10004 this server has some issue


#4

Your match is being rehosted on another server, keep monitoring the server browser, it will show the server with your team’s name once its online.


#5

Alright noted with thanks <3


#6

You’re welcome. Our apologies for the delay.


#7

do we need to leave the lobby ? to get a new lobby?


#8

If the lobby map veto is completed, you don’t need to go to a new lobby. The server will launch automatically in some time and you’ll see it in the server browser (and a Join button will also come in the bottom of lobby).


#9

Hi @kent1, the server has launched, you can connect 52.74.214.7:10002


#10

thanks! anyways one of our sub members cannot join using their own account? they stated you are not part of this match


#11

Only people who have been added to the team BEFORE the server was created can join. You need to add everyone, including subs before the server goes up.


#12

If you are sure the player/sub was added before the server got launched, make sure the player/sub is using the SAME account connected to his profile.