Paid for subsription TWICE but account is still on free plan


#1

Help me please. I have paid twice for subscription because I thought my 1st payment didn’t go through but I checked my paypal activity and I got deducted twice. What will happen to my payments. I want to set my ping asap. >_<


#2

Hi,

Looks like something went wrong when activating the subscription.
You can fix it by applying the code FORMIKA on https://www.sostronk.com/redeem

I have refunded your extra payment as well :slight_smile:


#3

Thanks!