While registering the Alias I gave my email id as firstname.lastname@example.org I haven’t received any verification email , I checked my junk trash folder every possible folder but still I dont see any verification email . When I am trying to make new alias with same email address and steam id I get message as “Cannot connect with the steam account. Its already linked to another user.” Please help me out
Hi, I believe you were successful in verifying your email email@example.com as I see its marked verified in our system. Are you able to login using that account now?
Hello , Actually the Alias is “Fr” , I had to create new alias again for reporting this issue to you guys .
It says that The Email address is not verified please check the mail , but I haven’t got any mail from sostronk.
Hey, apologies for being afk for that long. Have you tried https://www.sostronk.com/account_recovery ?
brother please help me out , I am logged in with my id tigerK , but when i update my account by clicking connect with steam it says its already in use .
When I click login with steam and after entering my steam login details I get a message as “Your email address has not been verified, please check your inbox for a validation email from us.” But I have not received any mail from sostronk And when I try to change the email and create a new alias then it says steam id already in use … Please help me dude its been a month I have not got a proper resolution to this issue.
Can you post your steam profile link?
This is my steam id link - http://steamcommunity.com/profiles/76561198052612503/ , it always says it has been linked to some other account.
This steam ID is connected to the SoStronk account with alias Fr (which has email firstname.lastname@example.org and has not been verified).
Yes . But I never got an email from sostronk for verification , please help me it’s been a month .
Can you please send the verification email to my mail , so that I can activate my account asap.
you can use the “need help” option on the login page https://www.sostronk.com/login to resend verification email.
Make sure to use the correct email though, given that you have created multiple accounts. As I reported earlier, the one with a valid steam ID connected is email@example.com, make sure you have access to that email account. (note 47, not 447 as you mentioned in the first post)
Oh my gawd , finally I understood the problem , the email that I have given mistakenly while creating the account was firstname.lastname@example.org maybe , but actually my email id is email@example.com … can you please resend the verification link to my firstname.lastname@example.org or is there any alternate that can help me out .
Hey , Can u please delete all of my accounts on sostronk so that I can create a new one with my steam id , If possible can u please send verification link for my main alias Fr on my actual email account email@example.com.
Here’s the easiest solution to fix the messup-
- Add steamcommunity.com/id/shaan7 on Steam to verify you are the owner of the Steam ID 76561198052612503
- Once that is done, I will disconnect that Steam ID from the wrong account (the 47 one)
- Go to http://www.sostronk.com/account_recovery and ask for a verification link resend for firstname.lastname@example.org
- Connect your Steam ID to this correct account.
Added you , my steam name is tigerk and the link for the id is http://steamcommunity.com/profiles/76561198052612503/