High ping on SG servers (SOLVED)


#1

I usually get 5 ping in SG CSGO servers, however I am getting up to 200ping on SSTK servers.

Here’s my speed test http://www.speedtest.net/my-result/4800078855

If there’s anything I can do on my end, please do tell.

I look forward to using your services.


#2

Hi,

Can you obtain a traceroute using a tool like http://winmtr.net/ and share it with us?

Cheers,


#3

I’m not exactly sure how to do this, do tell me if I’m wrong.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.1.254 - 1 199 198 1 77 957 53
bb202.166.15.254.singnet.com.sg - 1 199 198 3 85 953 48
202.166.123.50 - 2 190 187 4 104 2383 62
ae3-10.tp-ar11.singnet.com.sg - 1 199 198 3 76 953 49
ae8-0.tp-cr03.singnet.com.sg - 2 194 192 3 102 2265 61
ae4-0.tp-er03.singnet.com.sg - 2 193 191 3 90 2302 32
203.208.191.113 - 1 199 198 2 82 951 47
72.14.210.137 - 1 197 196 3 97 2973 61
66.249.95.124 - 1 199 198 4 85 954 49
216.239.40.224 - 2 194 192 3 107 2262 67
64.233.174.109 - 1 197 196 4 100 2981 61
No response from host - 100 40 0 0 0 0 0
sc-in-f121.1e100.net - 2 190 187 4 104 2374 64
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


#4

Or would this be better?

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.1.254 - 0 60 60 1 5 51 2
bb202.166.15.254.singnet.com.sg - 0 60 60 3 9 53 7
202.166.123.50 - 0 60 60 4 11 62 7
ae3-10.tp-ar11.singnet.com.sg - 0 60 60 4 8 52 5
ae8-0.tp-cr03.singnet.com.sg - 0 60 60 3 9 56 4
202.166.119.86 - 0 60 60 3 8 53 5
bbcache-220-255-0-251.singnet.com.sg - 0 60 60 3 7 53 5
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


#5

Hi,

Which IPs did you try in these outputs?

Also, it will help if you can put screenshots of WinMTR to these IPs-

72.5.161.34 (SoStronk SG server)
103.28.54.2 (Valve MM server)

Then we can compare what might be wrong :smile:


#6

Sorry, I’m not good at these kind of things :persevere:

Here’s the 72.5.161.34 (SoStronk SG server)

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.1.254 - 0 91 91 1 133 2515 1
bb202.166.15.254.singnet.com.sg - 0 91 91 5 131 2550 19
202.166.123.50 - 0 91 91 5 141 2540 6
ae3-10.tp-ar11.singnet.com.sg - 2 87 86 4 116 2630 5
ae8-0.tp-cr03.singnet.com.sg - 0 91 91 4 142 2546 4
ae4-0.tp-er03.singnet.com.sg - 0 91 91 5 137 2545 5
203.208.191.113 - 0 91 91 3 140 2539 4
203.208.149.246 - 3 83 81 4 131 2689 31
203.208.173.158 - 2 87 86 183 311 3375 191
ix-0-1-2-0.tcore2.PDI-Palo-Alto.as6453.net - 14 60 52 176 328 3437 199
if-9-2.tcore1.TV2-Tokyo.as6453.net - 14 59 51 345 465 3444 378
if-2-2.tcore2.TV2-Tokyo.as6453.net - 8 71 66 344 472 3444 393
if-6-2.tcore1.SVW-Singapore.as6453.net - 0 91 91 360 499 3260 370
if-2-2.tcore2.SVW-Singapore.as6453.net - 2 87 86 355 475 3263 362
if-20-2.tcore1.SVQ-Singapore.as6453.net - 0 91 91 359 496 3248 365
120.29.215.46 - 0 91 91 177 308 3237 184
mpr1.te4-1.bbnet2.sin003.pnap.net - 0 91 91 180 310 3233 184
202.58.11.250 - 2 90 89 186 319 1161 195
72.5.161.34 - 0 91 91 180 316 3232 184
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Here’s the 103.28.54.2 (Valve MM server)

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.1.254 - 0 91 91 1 10 370 5
bb202.166.15.254.singnet.com.sg - 0 91 91 2 12 382 7
202.166.123.50 - 0 91 91 4 15 384 7
ae3-10.tp-ar11.singnet.com.sg - 0 91 91 3 13 383 6
ae8-0.tp-cr03.singnet.com.sg - 0 91 91 3 12 387 6
ae8-0.singha.singnet.com.sg - 0 91 91 3 15 378 12
ae1-0.corona.singnet.com.sg - 0 91 91 3 13 382 10
202.166.124.190 - 0 91 91 3 16 383 44
203.117.4.53 - 0 91 91 4 17 378 10
an-ats-loc11.starhub.net.sg - 0 91 91 4 14 378 12
203.116.8.22 - 0 91 91 4 15 382 12
No response from host - 100 18 0 0 0 0 0
fw0.sgp.valve.net - 0 91 91 7 17 382 14
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


#7

Forgot the IP!

202.166.14.109


#8

Ouch! For some reason your ISP is sending your network packets to Tokyo when you try to connect to our servers :frowning: (if-9-2.tcore1.TV2-Tokyo.as6453.net). There is not much we can do about it :confused:

How is your ping to our other server locations? Move your mouse on the ping on the top-right in the SoStronk App, it will show you all our server locations with pings.


#9

Currently it’s,

Singapore 176
Hong Kong 183
Bangalore 215
Germany 317
Mumbai 405

Guess I’ll have to contact my ISP :confused:
Great work on the application though, looks good and it works good. :smile:


#10

Thanks for the kind words. Can you still tell us two more things-

  1. Are you using some VPN service like WTFast etc?
  2. Can you tell what IP you get at http://ip.sostronk.com/ ?

#11

Nope not using any VPN service.
202.166.14.109


#12

what did you do to solve it? im also experiencing the same thing