Help regarding my order

I have placed my order for my skin, its been more than 10 days. I still haven’t received my order.
Admins help :smiley:
Order Id: #5858570670702592

upvote plox

It takes 14 days for an order to get redeemed. It’s mentioned during checkout AND also in the confirmation mail.

A edit Its been more than 14 days. i placed my order on 26th of july

its been more than 14 days. i made a mistake typing more than 10 days there :3