Got banned for no reason!

#1

My friend and I were playing a PUG, we wanted one of our friends to join so we requested one of the players in the team to leave for the slot which he did. But the other guy got irritated by it and reported it to some admin and got both, my friend and I banned. We play sostronk from a very long time and had no such issue happened till now.
Now we can’t even join a pug, it says “You have been banned from sostronk”.

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#2

We were notified and noticed that you and your friend had abused .r/.ur, delaying the entire PUG and inconveniencing the other 7 players. That amounts to griefing and abuse of the system. A griefing ban has been handed out for 7 days, post which you can resume playing.

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#3

Hello,
We never abused anybody. We were kind to everyone, and we requested one guy
to leave for our teammate. Hardly it took 2-3 minutes. We didnt think
delaying the match for 2 minutes would cause a 7 day ban. We were very kind
to the person who reported about us. He said he would speak to you for
unbanning.
We play daily on sostronk, we can’t be not playing on sostronk for 7 whole
days.
If delaying 2 minutes isn’t allowed, we would never repeat this in future.
Thank you

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#4

Hello,
Can you please unban us, we never abused anybody.

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