Got a 7 day cooldown cuz of a bug


#1

got a match and accepted it but then it got cancelled so searched again and got a game and tried to join but then it showed i had a pending cooldown and had to join the server in 1.5 mins so i tried to get the ip but it just showed connect and no ip was displayed. so as the countdown timer expired i got a 7 day cooldown


Got 1 day cooldown due to bug in sostronk
#2

Checking


#3

Cooldown revoked.


#4

thanks a lot @shaan7


#5

While we make stuff more robust, some tips for next time to check if the server actually got created -

  • Look for (PLAY) games on the server browser that have just started
  • Also, when the “connect” thing is blank, refresh the sv browser and try showing the connect dialog from the cooldown warning again.

#6

@shaan7 again got a 7 day cooldown andthis time i did try the above steps and tried to join the play server still couldnot connect it said you dont belong to this lobby


#7

Had you got the Join button when you first searched?


#8

no i din the worst case is i was searching in a lobby they also din get the connect option but they joined by refreshing the app and joining the play server but did not communicate with me so i thought even they din get it


#9

Oh, I saw there are 7 people in the server, 3 of you didn’t join (one was @Excali).

I have removed the cooldown, however something for next time, whenever this happens if possible please copy the Play party ID displayed on the top-left corner. It helps me in finding what exactly went wrong.


#10

are you talking about that 16 digit number on the left ?


#11

Yes, that.