Got 3 Days Cooldown on SoStronk PLAY after Server got shut down cuz 3 players didnt connect

bug

#1

So I joined PLAY server… 3 players at the end failed to connect to the server. And the message “Server shutting down” pops up. Then on app it was showing me you have 3 mins to reconnect to that game server, when i tried to get server ip… it showed nothing but a “connect” in dialogue box. Usually it shows "connect ". And I got 3 days cooldown.

Just for verification purpose if u need it… It’s here. www.sostronk.com/user/Excali … I left last game because I had team practice and got 12 hours cooldown… cool with it. Didnt play any pugs later still have cooldown right now.

And 1 more bug… the time i got cooldown it showed me 24 hours cooldown… Later on after an hour it started showing me cooldown for 3 Days. Please have a look. Ty


#2

That can happen if you did not wait for the full 4 minutes for all the 10 players to join. Players who are not there at the 4 minute mark are awarded a cooldown (even if you have connected once but later disconnected)


#3

Try refreshing the server browser when that happens, it should fix it.

As for your cooldown, we’ll reduce it to 24 hours if it was indeed a bug.


#4

I waited for full time. I got disconnected after it showed Lost connection to server i.e after 5 mins of waiting :frowning:
Same thing happend with kew1n, i asked him whether he got cooldown the same way. Yes it was the same way I got. But he got it for 30 mins and I got it for 3 days ( Now 12 Hours ). But it must be a bug.


#5

Hmm we will investigate, thanks for the report.