Cooldown related

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hey admin, may i request to get my 7 day cooldown revoked please. i am a subscriber and it would really make 7 days of my subscription go to waste. Just had a 10 second power cut in my area and due to that i was only able to connect to the server just before i had 30+ seconds to still remaining to connect, but at that point the map finished and the process of choosing the next map was going on. I received a 7 day cooldown. My sostronk id is: cArnasty It would be really helpful of you. cheers. :]