Connecting problem


When I try login sostronk app it shows connecting for hours…


Hmm the logs you sent has this-

WARNING: WebSocket SSL Errors ("The issuer certificate of a locally looked up certificate could not be found")

Try installing this certificate on your system . If it doesn’t work, let me know your Windows version.


@shaan7 I’m not able to connect sstk Mumbai and Banglore servers, however Singapore svs work fine. Here a trace. Any solution?

Tracing route to over a maximum of 30
1 <1 ms <1 ms <1 ms [
2 <1 ms <1 ms <1 ms
3 1 ms 1 ms 1 ms
4 1 ms 1 ms 2 ms
5 * * * Request timed out.
6 27 ms 26 ms 26 ms
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.


@Muramasa are you just not able to ping or does it not connect from game as well? Did it start happening recently? From the IPs I see it looks like a routing issue with your ISP, can you give them few of our server IPs and ask them?

(P.S. Your problem is not relevant to this post, from next time please create a new post instead of replying to an existing one unless you’re facing the same issue as OP


Yes, it started happening recently. I’m not able to connect to the server, in the console it keeps retrying. I’ll ask my isp.

Edit: talked to my isp, working fine now.