Ban time isn't showing in application


#1

from tommorow my ban time wasn’t showing in the sos app.what to do?


#2

It doesn’t show you that you have a cooldown? Or it shows cooldown message but the duration is missing?


#3

It shows cooldown message but the duration is missing.


#4

Can you get me a screenshot please?


#5


#6

I have 1day & some 7hours of ban time remain.


#7

In the screenshot is the first server bugged ? cause is shows as same from 4 or 5 days ago.


#8

But in your screenshot its not even showing any message. Probably something wrong with the app, I’ll check the code and let you know what might be the problem.


#9

ok sir


#10

Hi, I couldn’t figure out why the cooldown might not be showing up, can you download our logs reporter from http://dl.sostronk.com/SoStronkLogs.exe . It will create a zip file on your desktop, please send it to support@sostronk.com


#11

Hold on, @Excali was having the same issue and I think I’ve found what the problem is. It’ll be fixed in some time.


#12

ok :slight_smile: