3 days cool down please help

could someone please lift my cd i had an anti cheat issue with my game I was in game my AC was on the score was 5-4 and my game crashed then I restarted my pc by the time i tried to switch to another pc since i play from a cafe someone had already joined my game.i had a previous cd for 12hours because of net dc .now I have got a cd for 3days. I’m currently competing for leader board I know it’s my fault but from 12 hrs to 3 days. I wouldn’t have raised this ticket if it wasnt for the 3 days.im not asking for the cd to be completely removed 12hrs to 24hours makes sense.

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