Support


Cooldown Related Problems We understand getting cooldown isn’t really cool AntiCheat Issues All your anti-cheat related queries go here. Here are the most common anti-cheat related problems and how you can fix them.
For Hacker/Cheater Reports please use our discord [Support] (8)

For any hacking/cheating relating reports please do so on our discord channel where we have a separate section for cheat reports. Join the SoStronk Discord here: https://discord.gg/agd9Uxu

Bug Submission: READ FIRST [Support] (5)
High ping? Loss? Find out where the problem is [Support] (13)

Hi fraggers, The Internet is huge, composed of many smaller networks that are interconnected. Your ISP and handful of other ISPs form the networks that data packets travel when you connect to our servers. When you have …

About the Support category ( 2 3 4 5 ) [Support] (80)
Couldn't connect to server [Support] (2)
I can't connect to any sostronk servers even though the ping shows fine [Support] (2)
Cant connect to any sostronk servers [Support] (4)
AC error resulting into a cool down [Cooldown Related Problems] (7)
Problem with mumbai server [Support] (4)
Roses are Red, Violets are blue, WTF is this ?. i need answers please [Support] (1)
Losses on Mumbai server not client sided [Support] (3)
MY IR reduced despite winning the last match with very high IR [Support] (4)
Bug : kills not updating properly [Support] (2)
Mumbai server problem [Support] (1)
Whenever I join PUG lobby, I get cooldown [Support] (7)
Search cooldown bug [Support] (8)
Server crash but everyone stuck in game [Support] (6)
Pug not showing on profile [Support] (1)
Ssstronk stats resets [Support] (4)
Leaderboards inaccessible even after subscription [Support] (2)
My pug kills not updated properly [Support] (8)
Anticheat wont start [AntiCheat Issues] (3)
More skin in marketplace [Support] (5)
Cool.down issue need help [Support] (5)
Server crash and reciever cooldown why? [Cooldown Related Problems] (4)
Server Issue In Chennai Server [Support] (3)
Got auto kicked from the server and got 1 day cooldown [Cooldown Related Problems] (2)
Anticheat running, but game says to enable anticheat [Support] (2)
Ace not showing [Support] (1)
Different ping for a few days [Support] (1)