I Got the match but can't join the server



so i got the match on cache on mumbai server (ip connect , and when i try to join the server i cannot join the server and got the ban for 2 hrs , and not just me but 1 more guy got ban for 3 days for same reasons plz. help my user id WHaT , the 2nd guy who got the ban for 3 days (https://www.sostronk.com/user/jESUS)